Canny
About Canny
Canny is a revolutionary customer feedback management platform designed for product teams seeking to understand user needs. With features like feedback collection, prioritization, and roadmapping, Canny empowers users to make informed product decisions, streamline workflows, and enhance collaboration, ultimately driving product success.
Canny offers flexible subscription tiers tailored to various business sizes, from startups to enterprises. Each plan provides unique benefits, ensuring users access essential features at competitive pricing. Upgrading allows for enhanced collaboration and streamlined workflows that cater to growing teams’ feedback management needs.
Canny’s user interface is designed for seamless navigation and user engagement. Its modern layout, intuitive controls, and customizable features create an enjoyable experience. Users will appreciate the clarity and organization, making feedback management effective and straightforward while enhancing overall productivity.
How Canny works
Users begin with Canny by signing up and quickly onboarding to set up feedback collection. They capture customer requests through integrations or dedicated portals, enabling automatic deduplication. The platform's user-friendly features facilitate the analysis, prioritization, and visualization of feedback, allowing users to build roadmaps and share updates efficiently.
Key Features for Canny
Automated Feedback Capture
Canny's automated feedback capture allows users to collect and deduplicate feedback from customer interactions effortlessly. This unique feature ensures valuable insights are organized efficiently, enabling product teams to prioritize effectively, ultimately improving product development and customer satisfaction.
Prioritization Formula
Canny’s prioritization formula feature empowers users to score feedback based on impact and effort. By customizing parameters, teams can identify which features will deliver the most significant value, streamlining the decision-making process and enhancing resource allocation for product development.
Public Changelog
The public changelog feature in Canny keeps users informed about product updates and feature releases. By sharing detailed release notes, Canny fosters transparency and engagement, helping maintain customer interest and ensuring users feel connected to the product's evolution.
