Desku
About Desku
Desku is an all-in-one AI customer support platform targeting E-commerce and SaaS businesses. It enhances user experience and agent productivity by automating responses to common inquiries, thereby freeing teams for complex issues. With key features like a no-code chatbot and real-time analytics, Desku revolutionizes support interactions.
Desku offers flexible pricing starting with a free forever plan, allowing users to test core functionalities without commitment. Paid subscriptions begin at just $19 per month, unlocking advanced features and tools that cater to growing businesses. Investing in Desku significantly enhances customer support efficiency and conversion rates.
Desku's user interface prioritizes simplicity and functionality, ensuring a seamless navigation experience. Its organized layout and user-friendly features, such as intuitive drag-and-drop chatbot builders, empower users to effectively manage customer interactions. By streamlining workflows, Desku promotes efficient support operations and enhances overall user satisfaction.
How Desku works
To get started with Desku, users sign up and complete a quick onboarding process. They can then explore features like live chat, ticket management, and the no-code chatbot builder. Desku simplifies customer support workflows, allowing for easy integration with existing tools, and users can monitor real-time visitor engagement.
Key Features for Desku
AI Co-Pilot for Teams
Desku's AI Co-Pilot for Teams automates customer service operations, making it a standout feature. This intelligent assistant leverages your brand's knowledge base to handle inquiries, boosting team productivity, allowing agents more time for complex tasks, and providing efficient service that nourishes customer satisfaction.
No Code Chatbot Builder
Desku features a no-code chatbot builder, enabling users to create customized bots without technical skills. This tool automates common customer interactions 24/7, delivering timely support and enhancing customer engagement. Its drag-and-drop interface makes setup effortless, streamlining the path to improved customer service.
Knowledgebase Creation
Desku's knowledge base creation empowers users to build a self-service hub, reducing support queries by 40%. Customers gain instant access to relevant information, enhancing their experience while alleviating the workload on support teams. This feature promotes brand trust and satisfaction through easy and efficient self-service solutions.
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