Hoory
About Hoory
Hoory is an innovative AI-powered solution designed for businesses seeking efficient customer support automation. It utilizes natural language processing and machine learning to respond to customer inquiries across multiple channels, providing real-time assistance. With Hoory, companies can significantly reduce response times, enhance service quality, and improve customer satisfaction.
Hoory offers flexible pricing plans tailored for various business needs. The Personal plan starts at $6/month, while Startup, Team, and Business plans range from $16 to $42/month, each offering increasing shared inboxes and AI assist features. Promo codes further boost affordability, ensuring excellent value for automating support.
Hoory's user-friendly interface is designed for seamless navigation, featuring intuitive layouts and easy access to essential tools. The dashboard provides a clear overview of support interactions, customizable chat flows, and performance metrics, ensuring a smooth user experience for businesses looking to enhance their customer support operations.
How Hoory works
Users interact with Hoory by signing up for a plan that best suits their needs. After onboarding, they can customize their AI Assistant by selecting between Rule-Based and Knowledge-Based options. Users can create conversation flows, set automation rules, and integrate Hoory with existing support systems, streamlining customer inquiries across multiple channels.
Key Features for Hoory
Multi-Channel Support
Hoory’s multi-channel support feature allows businesses to engage with customers via various platforms, including website chat, social media, and email. This ensures seamless communication and enhances customer satisfaction by providing real-time assistance where it's most convenient for users, setting Hoory apart as a comprehensive support solution.
Customizable AI Assistants
Hoory offers customizable AI Assistants that adapt to business needs, whether through Rule-Based or Knowledge-Based systems. This flexibility allows businesses to tailor responses and workflows, improving customer experience and ensuring that queries are handled accurately and promptly, enhancing overall operational efficiency.
Performance Tracking
Hoory includes performance tracking capabilities, enabling businesses to monitor support interactions effectively. Users can access detailed reports, analyze team performance, and identify trends to optimize operations. This feature empowers businesses to refine their customer service strategies, directly impacting customer satisfaction and engagement positively.
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