Kastro

About Kastro

Kastro is an innovative customer support solution specifically for startups and indie hackers. By combining AI and human efforts, Kastro streamlines customer interactions, enabling users to manage conversations effectively. Its unique AI chatbot offers automated responses, assists with repetitive questions, and suggests relevant help center articles for a seamless experience.

Kastro offers flexible pricing plans to accommodate various user needs. The free tier provides essential features, while upgraded subscriptions unlock advanced functionalities like enhanced analytics and support. By opting for premium plans, users gain access to more robust tools, empowering them to optimize customer engagement and support efficiency.

Kastro's user interface is designed for efficiency and ease of use. Its clean layout ensures quick access to core features like chat management, help center integration, and AI assistance. With user-friendly controls and intuitive navigation, Kastro enhances the overall browsing experience, allowing users to focus on providing excellent customer support.

How Kastro works

Upon onboarding with Kastro, users simply integrate the platform into their websites and set up the AI chatbot according to their needs. The intuitive dashboard allows for easy conversation management, insights tracking, and help center article uploads. As users engage with customers, Kastro provides smart suggestions and automates responses, ensuring users can focus on complex queries that require human intervention.

Key Features for Kastro

AI ChatBot Integration

Kastro features an advanced AI chatbot that simplifies customer interactions. This key feature uses ChatGPT technology to automatically respond to repetitive questions and can suggest relevant help center articles, boosting support efficiency and saving time for businesses, making customer service seamless.

Help Center Integration

The help center integration feature of Kastro allows businesses to offer customers instant access to valuable resources. By embedding their help center directly into chat interactions, users can seamlessly provide answers, enhancing customer satisfaction and reducing the need for direct support interventions.

Automated Offline Responses

Kastro provides automated offline responses that empower businesses to maintain customer engagement even outside operational hours. This feature ensures users receive timely answers to their inquiries, fostering a positive experience and enabling teams to focus on more complex issues during peak times.