Hatchet

About Hatchet

Hatchet serves as an AI assistant for incident responses, facilitating rapid triage and investigation for tier-1 service teams. By utilizing logs, communication channels, and code, Hatchet provides actionable insights and code suggestions, optimizing incident handling and reducing downtime, ultimately enhancing operational efficiency.

Hatchet offers tiered pricing plans tailored for different company sizes and needs. Each plan includes core features with options for enhanced support and integrations. Special discounts are available for long-term subscriptions. Upgrading unlocks additional capabilities, ensuring efficient incident response tailored to your organization's requirements.

Hatchet boasts a user-friendly interface designed for effortless navigation. Its intuitive layout allows users to focus on key features without distraction. The streamlined design enhances the incident response experience, making it easier to access logs, insights, and suggestions that help resolve issues swiftly.

How Hatchet works

Users begin by onboarding with Hatchet, integrating it into their alert system by pointing it to their log files. Once connected, Hatchet continuously monitors logs from various sources such as S3 buckets or CloudWatch. During an incident, users can rely on Hatchet to analyze the logs and offer insights, suggesting potential fixes and investigation pathways, streamlining the resolution process.

Key Features for Hatchet

Automated Incident Triage

Hatchet's automated incident triage feature revolutionizes how on-call engineers manage critical incidents. By analyzing logs and communication channels, Hatchet swiftly identifies issues and suggests actionable fixes, dramatically reducing response times and allowing engineers to focus on more complex problems.

Seamless Integration

Hatchet's seamless integration capabilities allow users to incorporate the tool into their existing alerting systems effortlessly. By simply pointing Hatchet to the relevant log files, teams can enhance their incident response without significant changes to their workflows, saving time and effort.

Data Security Assurance

Hatchet ensures top-notch data security through its self-hosted solution. By operating entirely within the user's Virtual Private Cloud (VPC) and utilizing Code Llama 2 for training, it guarantees that sensitive data remains secure, alleviating concerns about external breaches or telemetry.