iGPT

About iGPT

iGPT is the definitive enterprise-grade intelligence layer for email and communication data, engineered for the age of autonomous agents and sophisticated AI workflows. It transcends traditional API offerings by acting as a secure, auditable gateway that transforms unstructured email conversations, threads, and attachments into trusted, context-aware insights. Designed for forward-thinking enterprises, iGPT solves the critical challenge of accessing the rich, operational knowledge locked within communication silos—a domain where conventional AI often fails. Its core value proposition lies in a singular, unified endpoint that seamlessly handles the entire complexity of context engineering: from real-time ingestion and hybrid retrieval to intelligent thread reconstruction and optimized context shaping. This allows developers and organizations to bypass the arduous, maintenance-heavy tasks of parsing, chunking, and prompt tuning, and instead ship reliable, production-ready agents with unparalleled speed. With an unwavering commitment to security through zero-data retention, strict RBAC, and comprehensive audit trails, iGPT empowers businesses to unlock decision intelligence, automate critical follow-ups, and drive agentic workflows with absolute confidence and compliance.

Features of iGPT

Unified Intelligence Endpoint

iGPT consolidates the entire complexity of context retrieval into a single, natural language API call. This eliminates the need for managing multiple endpoints for parsing, vector storage, and prompt chaining. Simply send a request, and the pipeline handles deep retrieval, sophisticated context shaping, and reasoning, delivering structured, cited outputs ready for automation in milliseconds, fundamentally accelerating development cycles.

Enterprise-Grade Security & Auditability

Built with uncompromising security principles, iGPT ensures data sovereignty and compliance. It employs OAuth-only processing with granular Role-Based Access Control (RBAC) for every request. Adhering to a zero-data retention and zero-data training policy, all inferences are processed in memory and never stored or used for model improvement, while providing a full, transparent audit trail for complete operational transparency.

Advanced Context Engineering Framework

The platform intelligently manages the entire lifecycle of your data's context. It features real-time ingestion that instantly indexes new messages and attachments, alongside powerful hybrid retrieval that combines semantic, keyword, and filtered search. iGPT automatically reconstructs fragmented email threads across time and participants and optimally shapes the context window for your LLM, removing the need for manual prompt engineering.

Deep Attachment & Thread Processing

iGPT goes beyond simple email text to deeply understand your communications ecosystem. It automatically extracts text, data, and structure from complex attachments like documents, PDFs, and spreadsheets. Furthermore, it intelligently reconstructs entire email threads, weaving together related messages and their attachments to provide a complete narrative and prevent loss of critical context.

Use Cases of iGPT

Decision and Deal Intelligence

Extract actionable insights such as key decisions, identified risks, ownership assignments, and signs of stalled progress from ongoing sales, partnership, or executive communications. This enables real-time pipeline monitoring, empowers deal analysis agents, and provides leadership with a clear, automated view of commitment status across the organization directly from the source of truth: email.

Task and Follow-Up Automation

Automatically surface action items, deliverables, and pending requests from daily communication streams. iGPT can power customer success platforms by identifying client issues and required follow-ups, or streamline internal operations by parsing project updates and assigning next steps, ensuring nothing falls through the cracks and dramatically reducing manual oversight.

Audit and Compliance Analysis

Provide auditors and compliance officers with a powerful tool to trace decisions, approvals, and data disclosures across vast email histories. iGPT can efficiently locate specific communications, verify policy adherence, and generate detailed reports with direct citations to source material, simplifying regulatory reviews and internal investigations.

Cross-Source Insight Aggregation

Unify intelligence scattered across various communication channels and data sources. By integrating iGPT's API, enterprises can build a cohesive understanding of projects, customer relationships, or market movements by correlating insights from email with other enterprise systems, breaking down information silos for a holistic operational view.

Frequently Asked Questions

How does iGPT handle data privacy and security?

iGPT is architected with a foundational commitment to data privacy. It operates on a strict zero-data training and zero-data retention policy. Your data is never used to train models, and all inputs, prompts, and outputs are processed ephemerally in memory without being stored. Access is governed by OAuth and RBAC, ensuring every API request is permissioned and auditable.

What is the Context Engineering Framework (CEF)?

The Context Engineering Framework is iGPT's proprietary methodology for optimizing how context is retrieved and presented to an LLM. It encompasses the entire pipeline from hybrid search and relevance scoring to intelligent thread reconstruction and automatic context window optimization. Different CEF tiers (like cef-1-normal) allow you to balance speed, cost, and depth of analysis for your specific use case.

Can iGPT process attachments, and what file types are supported?

Yes, deep attachment processing is a core capability. iGPT automatically extracts text and structured data from a wide range of attachments embedded within emails, including documents (e.g., .docx), PDFs, presentations, and spreadsheets. This ensures the valuable content within files is fully indexed and made searchable as part of the conversation context.

What deployment options are available for enterprises?

iGPT offers flexible deployment models to meet diverse security and infrastructure requirements. Options include a fully hosted Cloud service for quick setup, a Hybrid model where your data remains within your Virtual Private Cloud (VPC), and Fully Private deployments on-premises or in your VPC for maximum control. Custom integrations and dedicated deployments can also be arranged.