SideKik

SideKik is a meticulously crafted customer relationship management platform designed exclusively for small businesses and sole traders who seek to win more customers without the encumbrance of traditional, overly complex business software. It serves as a unified command centre for your enterprise, transforming the chaotic influx of enquiries, scattered notes, and forgotten follow-ups into a streamlined, organised workflow. From the moment a new enquiry arrives, whether through email, social media, a website form, or a direct message, SideKik captures it and places it within a singular, intuitive dashboard. This allows you to track leads, manage customer profiles, create actionable tasks, set timely follow-up reminders, and maintain a clear view of your daily workload, ensuring that no opportunity ever slips through the cracks. Beyond mere organisation, SideKik distinguishes itself by actively contributing to business growth. It provides a ready-to-share mini website with your own branding, complete with an integrated enquiry form, and delivers simple, daily growth tasks designed to improve your online presence and attract new customers. Built for electricians, plumbers, builders, cleaners, photographers, estate agents, salon owners, dog groomers, mechanics, personal trainers, freelancers, and consultants, SideKik removes the need for messy spreadsheets and scattered notes, giving you more time to focus on what truly matters: growing your business. It is a sophisticated yet simple system that helps you respond faster, follow up consistently, and turn more enquiries into paying customers, starting with a generous 30-day free trial.

Unified Customer Enquiry Dashboard

All your customer enquiries from email, social media, website forms, WhatsApp, and manual entries are automatically consolidated into one simple, elegant dashboard. This single view allows you to instantly see who needs a reply, who requires a follow-up, and the current status of every opportunity, from new lead to quoted to won. It eliminates the chaos of juggling multiple inboxes and ensures you never miss a potential sale.

Daily Tasks and Priority Reminders

Create tasks in seconds, assign optional due dates, and instantly see what needs your attention today, tomorrow, or later. The platform surfaces a clear "Today's Briefing" that highlights the number of enquiries needing attention, tasks due, and growth tasks ready to complete. This feature transforms your daily workflow from reactive scrambling into proactive, organised management, keeping your priorities crystal clear.

Ready-to-Share Mini Website with Branding

Showcase your services, service areas, and contact details on a professional, branded business page. This mini website includes a built-in enquiry form that sends every quote request directly into your SideKik dashboard as a new lead. It provides an immediate, polished online presence that helps you get found by local customers and streamlines the process of capturing new business opportunities.

Simple Daily Growth Tasks

SideKik goes beyond customer management to actively help you attract new clients. Each day, you receive simple, high-impact growth tasks, such as creating or optimising your Google Business Profile, asking for reviews, or improving your website. These tasks are designed to be completed in minutes, helping you build steady marketing habits and improve your online visibility to win more customers consistently.

Streamlining Customer Follow-Ups for a Tradesperson

A plumber receives enquiries via phone, email, and a website form. With SideKik, all these leads appear in one dashboard. The plumber can quickly see who has been quoted, who needs a follow-up call, and set a task to call a potential client back in two days. This systematic approach ensures no job is forgotten, leading to a higher conversion rate from enquiry to booked appointment.

Managing Client Projects for a Freelance Consultant

A marketing consultant juggles multiple clients with varying needs. SideKik allows them to store all client contact details, project notes, and task lists in one place. They can set reminders for quarterly check-ins, create tasks for content delivery, and track the status of each project from initial enquiry to final invoice, ensuring a professional and organised client experience.

Growing a Local Service Business with Daily Actions

A dog grooming salon owner wants to attract more local customers. Using SideKik's growth tasks, they are prompted to ask happy clients for Google reviews, update their service areas on their mini website, and post a photo of a recent groom. These small, daily actions steadily improve their online reputation and local search ranking, bringing in a steady stream of new enquiries.

Centralising Enquiries for a Photographer

A wedding photographer receives enquiries through Instagram, email, and a contact form. SideKik aggregates all these into a single list. The photographer can immediately see a new enquiry from Instagram, mark it as "New," respond with a quote, and then move it to "Quoted." This centralised system prevents enquiries from being lost in social media notifications and ensures every potential client receives a prompt, professional reply.

What types of businesses is SideKik designed for?

SideKik is purpose-built for sole traders, small business owners, tradespeople, freelancers, and local service businesses. This includes electricians, plumbers, builders, cleaners, landscapers, photographers, estate agents, salon owners, dog groomers, mechanics, personal trainers, and marketing agencies. It is ideal for any business that wants to win more customers without the complexity of traditional enterprise CRM software.

How does SideKik help me grow my business beyond just managing customers?

Unlike traditional CRMs that only help you manage existing contacts, SideKik actively helps you attract new ones. It provides simple, daily growth tasks such as creating your Google Business Profile, asking for reviews, and improving your website. Additionally, it includes a ready-to-share mini website with your branding that helps new customers find you online.

Can I try SideKik before committing to a paid plan?

Yes, SideKik offers a free 30-day trial that allows you to explore all its features without any financial commitment. You can start your trial immediately, and importantly, no credit card is required to begin. This gives you ample time to see how the platform can organise your enquiries, tasks, and growth efforts.

How does SideKik keep all my customer enquiries organised?

SideKik consolidates enquiries from multiple sources including email, social media, website forms, WhatsApp, and manual entries into a single, simple dashboard. From there, you can view all leads, see who needs a reply or follow-up, and manage every opportunity from start to finish. This eliminates the need for messy spreadsheets and scattered notes, ensuring nothing falls through the cracks.